2003 Annual Appraisal for DEREK C ANDERSON

Employee Data Section

Appraisal Purpose:

2003 Annual Appraisal

Performance Period:

Start Date:	01 Apr 2002
End Date:	31 Mar 2003

Employee's Name:

ANDERSON, DEREK C

Operating Group:

Federal Sector

Employee's CSC Shortname:

dander46

Business Unit:

Defense Group

Job Title:

Department Name:

Global Functional Role:

Department Number:

0002006601

Local Functional Role:

Matrix Manager #1:

Employee Location:

Matrix Manager #2:

Appraiser's Name:

JAMES L FLEMING

Matrix Manager #3:

Expectations and Objectives

Business Unit/Team/Project Objectives (Determined by the appropriate level of management.)

Provide Degreed, Non-Degreed and PCE Transcripts on demand

Implement ACE Credit Evaluation

Transition from IBM WebSphere to Oracle 9i App Server

Provide Source Control and Management

Provide Tracking Mechanism for software issues

Provide Security Administration

Create a new “look and feel” across the EMS application

Implement new Menu System for EMS

Design and Implement Resident History Implementation for Student Records

Assist in Server Configuration for Development and Production

Assist in Implementing a Formal Release Process for the EMS Application’s
Production Server.

Implement Test Control Facility Location and Survey Management

Provide for Sustainment of EMS Application

Purpose of this Role (Employee's primary responsibilities in relation to the above stated objectives.)

Transcripts Requests Log

Printing Transcripts from Current Records

Printing Transcripts (Degreed, Non-Degreed, PCE) from Resident History

Implement ACE Credit Evaluation Process

Transition from IBM WebSphere to Oracle 9i App Server

Install Linux server

Install CVS for source control and management

Install “Bugzilla” for tracking software issues

Implement Security Administration

Create a new “look and feel” across the EMS application

Implement new Menu System for EMS

Design and Implement Resident History Data Entry for Student Records

Designed and Implemented Data Access Objects (DAOs) in Resident History

Implement Transfer of Current Records to Resident History

Create a Calendar implementation for Date Entry in JSPs

Create a class to handle dynamic updates of “Drop-Down” lists on JSPs.

Design a new Tab layout implementation for JSPs

Assist System Administrator in Server Configuration for Development and
Production

Assisted in Initial and Subsequent Releases of EMS Application to Production Server.

Demonstrated JUnit framework for testing Java classes

Implemented additional requirements for Lodging Availability

Provided ability to print Transcripts and Envelopes in PDF

Implement Test Control Facility Location and Survey Management

Key Result Areas for 2003

KRA Description:	Complete Development Activities Identified in Approved Individual Development Plan
Individual or Shared:	Individual
Measure (What):	Documentation of Completion of Planned Development Action Items
Timing (When):	End Of Appraisals Period
Productivity Conditions (What is needed for me to do a good job?):	Employee Commitment and Manager Support for Agreed-upon Development Activities
Feedback (What kind of feedback will I get and how often?):	Quarterly Status Discussion With Manager
Employee Approved:	Y -
Appraiser Approved:	Y -
KRA Status:	Open

KRA Description:	Implement J2EE Architecture
Individual or Shared:	Individual
Measure (What):	Code, Test and Debug various components of the J2EE framework including JSPs (including Javascript), servlets, models, data access objects, and other Java classes.
Timing (When):	Daily
Productivity Conditions (What is needed for me to do a good job?):	Exhibit detailed knowledge of the J2EE framework and demonstrate proficiency in Java programming (including Java servlets, beans, DAOs), Web programming (including Java Server Pages, DHTML, JavaScript), and Database access via Java components(JDBC).
Feedback (What kind of feedback will I get and how often?):	Periodic oral and written feedback from appraisal manager, program manager and customer.
Employee Approved:	Y - 21 Mar 2003
Appraiser Approved:	Y - 16 Mar 2003
KRA Status:	Open

KRA Description:	Apply Software Development Process
Individual or Shared:	Individual
Measure (What):	Participate in all phases of the software development process including: Analysis, Design, Coding, Testing and Implementation.
Timing (When):	Daily
Productivity Conditions (What is needed for me to do a good job?):	Participate in JAD sessions, translate business processes into customer requirements, design a software solution, code, test and implement the solution with customer participation at all stages.
Feedback (What kind of feedback will I get and how often?):	Customer acceptance of the software and periodic feedback from appraisal manager, program manager and customer.
Employee Approved:	Y - 21 Mar 2003
Appraiser Approved:	Y - 16 Mar 2003
KRA Status:	Open

KRA EVALUATION

Key:	Surpassed	The KRA objective was achieved more successfully than originally specified, and/or additional milestones were achieved.
	Met	The KRA objective was achieved as specified.
	Missed	The KRA objective was missed, and timely, corrective action was not taken by the individual.
	No Longer Achievable	The KRA objective was not achievable, due to circumstances beyond the individual's control.

KRA	Rating	Comments
Complete Development Activities Identified in Approved Individual Development Plan	Surpassed	Derek is an avid reader and stays current in all aspects application development. His technical understanding of both software and hardware and his ability to communicate his knowledge to others has allowed the development team to provide timely and accurate technical recommendations to our customer.
Implement J2EE Architecture	Surpassed	Derek is an expert in J2EE architecture and has consistently demonstrated extraordinary knowledge and understanding of all J2EE development activities. He has designed, coded, tested and deployed JavaServer pages, Servlets, JavaBeans, Data Access Objects, XML, XSL and JDBC with Oracle 8i. He was the key technical player in the transition of the EMS project from IBM’s J2EE development environment using WebSphere Application Server and WebSphere Studio to Oracle 9i Application Server and CVS Source Management. He set up a Linux server and installed both CVS and our “bug” tracking software, Bugzilla. He has consistently surpassed expectations in all EMS J2EE development areas and he has been a leader in making design recommendations that have been paramount in the success of our project. He consistently delivers well-written, well-designed, portable J2EE compliant programs that meet or exceed project requirements and customer expectations.
Apply Software Development Process	Surpassed	Derek has demonstrated his ability in all areas of the software development life cycle. He has successfully pushed for a modified “XP style” development process which has precluded our team from stalling in the push for the more traditional “RUP”. He has participated in JAD sessions to capture user requirements, analyzed those requirements and created appropriate J2EE designs. He has coded, tested, debugged and deployed J2EE implementations to the production environment. He consistently produces high quality code with few reworks. He has also created several utility classes which are used by all of the development team to easily provide complex functionality.
Additional Accomplishments
Derek interacts with our customers and users regularly to gain understanding of their business processes and software requirements. He successfully translates those requirements to produce supportive database structures and software applications. His work encapsulates all phase of software development including application design, coding, testing, deployment and sustainment. Derek is well respected by his users, his customer and his peers. He promotes process improvement and his efforts have been crucial to the success of the EMS project and the continuation of our assignment.

VALUES/ETHICS/PERFORMANCE EVALUATION

CSC Values

At CSC, it is not enough to focus on results or job-specific objectives. The manner in which we achieve these results is equally important. Please consider the extent to which the employee has demonstrated these CSC values and ethical behavior during this appraisal period.

Select the appropriate rating of the employee's demonstration of CSC values.

Comments required for all ratings except 'Demonstrates.'

Key:	Among the Best	Is strong model for this value - sets an example for others. Can be counted on to demonstrate the associated behavior in all circumstances, including under extreme pressure.
	Demonstrates	Demonstrates these behaviors on a daily basis in both words and actions.
	Needs Coaching	Is inconsistent in demonstrating these behaviors. Would benefit from coaching and feedback.

Values	Rating	Comments
Client Focus: Listens to clients and uses that information to exceed expectations.	Among the Best	Derek is very focused on the needs of his customers. He listens to their requirements and provides solutions that normally exceed the customer’s expectations. He is assertive but he always his users in mind.
Initiative: Takes personal responsibility to make the right things happen.	Among the Best	Derek sets the standard for initiative. He consistently finds new, innovative solutions that either simplifies a complex process or exceeds customer expectations. Works closely with customer to fixing processes that are broken or need improvement.
Excellence: Provides the highest standard of service in everything done.	Among the Best	Derek is extremely focused on the assigned work. He is not easily distracted from his tasks and the quality of his work is exemplary.
Integrity: Is honest and truthful in all that is done.	Among the Best	Derek has always shown the highest of integrity. He is honest with his users, his customers and his peers.
Diversity: Values differences in perspective and experience and uses that information to foster innovation in solutions.	Demonstrates
Respect: Treats everyone with professionalism.	Among the Best	Demonstrates a high degree of professionalism in all aspects of his work. He treats everyone with dignity and respect.

CSC Ethics

Evaluate the employee's compliance with CSC Ethical Guidelines. Select 'Yes,' 'No,' 'N/A' (Not Applicable).

Ethic	Rating
Ethics Awareness. Attends company-sponsored ethics training programs; is knowledgeable of ethics policies contained in company publications.	Yes
Business Conduct and Ethical Compliance. Conducts business transactions in accordance with the company's published Code of Ethics and Standards of Conduct; reports violations known or suspected.	Yes
Timekeeping and Expense Reporting. Adheres to company timekeeping policies/procedures and expense reporting guidelines; asks questions about situations or procedures to ensure compliance.	No
Truth in Negotiations (Management/Supervisory). Takes action to secure compliance with applicable law, company requirements and guidelines, and division-specific procedures.	Not Applicable
Employment Practices (Management/Supervisory). Takes action to secure compliance with applicable country law and company requirements and guidelines in hiring, promotion, and other employment practices, especially as they apply to Affirmative Action and Equal Employment Opportunity.	Not Applicable

CSC Performance Factors

Key:	Outstanding/Far Exceeds Expectations	Contribution had a substantial subiness impact Surpassed objectives in all Key Result Areas Exceeded expectations in all or most Performance Factors Set example for others in demonstrating CSC Values
	Consistently Exceeds Expectations	Surpassed objectives in all Key Result Areas Exceeded expectations in all or most Performance Factors Consistently demonstrated CSC Values
	Meets/Occasionally Exceeds Expectations	Met objectives in all Key Result Areas Met and at times exceeds expectations in Performance Factors Consistently demonstrated CSC Values
	Partially Meets Expectations	Missed objectives in some Key Result Areas and/or Below expectations in some Performance Factors and/or Inconsistently demonstrated CSC Values
	Below Expectations	Missed objectives in many Key Result Areas and/or Below expectations in many Performance Factors and/or Failed to demonstrate CSC Values

Performance Factors	Rating	Comments
1. Quality of Work Output The quality of deliverables and services produced (in terms of errors, rework required to meet standards and waste), not considering other things like timeliness or quantity.	Outstanding/Far Exceeds Expectations	Derek has consistently produced high quality, reliable software that meets customer expectations. He has consistently created new and innovative libraries, methods and techniques. He always exceeds expectations and his output is efficient and requires little to no rework.
2. Timeliness of Delivery Timeliness of deliverables and services (in terms of schedules, deadlines, delivery goals and target) without regard to other factors like quality and resourcefulness.	Consistently Exceeds Expectations	Even with the agressive programming schedules and numerous added requirements, Derek consistently keeps deliverables very close to estimates. He manages customer expectations by providing “real” estimates and is careful to insure the customer understands they are only estimates, not "guaranteed done by" dates.
3. Quantity of Work Output Quantity or amount of work produced personally (on assignments, tasks, projects, products, or services) without regard to any other factors like quality or timeliness of the work.	Outstanding/Far Exceeds Expectations	Derek always produces more than expected even when customer requirements are not initially well defined. He adjusts well to changes in customer priorities and consistantly produces more useable, working code than is requested or required.
4. Use of Resources The efficient use of time, money, materials, and people to produce the required deliverables and services without considering factors like timeliness or quality.	Consistently Exceeds Expectations	Derek makes excellent use of his time and manages it wisely. He is very good at multithreading his own tasks, leaving little to no "dead time". His deliverables consistently demonstrate his ability to manage his resources.
5. Customer Impact/Value Added The extent to which the deliverables and services produced meet the expectations of internal and/or external customers.	Outstanding/Far Exceeds Expectations	Derek does an outstanding job of weeding through the customer’s description of business processes and extracting the real requirements for a task. He is very innovative and he always deliver products that include extra features, value-adds or methodologies that exceed customer requirements and expectations. His customers have expressed confidence in his output and his contribution has been paramount to the continuation of the EMS project.
6. Independent Work Ability The amount and intensity of supervision and unplanned support necessary to perform up to expectations.	Outstanding/Far Exceeds Expectations	Derek requires little or no supervision. He works independently and gets the job done. He prides himself in superior quality and sets very high standards for himself. He stays focused and completes his tasks in a timely manner.
7. Team/Unit Contribution Consider, unrelated to personal performance, whether the employee was helpful to others on the team or in the organization in terms of helping to get work out directly, sharing knowledge, and setting a tone of teamwork and cooperation within the unit.	Outstanding/Far Exceeds Expectations	Derek consistently makes significant contributions to the EMS team effort. He is very assertive and offers suggestions and solutions to problems presented by our users, our customer, and by other software developers. His contributions to this team and this project have been both numerous and exceptional and his efforts have been vital to the continuation of the EMS project. He is model for “project enthusiasm”.
8. Work Habits Consider whether the employee's overall work style is effective and productive in terms of time management, setting objectives and priorities, adhering to standards and guidelines, and following up on commitments across a variety of work challenges.	Consistently Exceeds Expectations	Derek is consistent in his work habits has demonstrated a willingness, when necessary, to stay late and complete project milestones. If the workload demands it, he adjusts his schedule to meet project deadlines.
9. Adding Skills and Capabilities Consider whether the employee added (learned) additional capabilities to his/her personal protfolio of skills, attitudes and knowledge to get work done and out on time and be prepared for future roles/assignments.	Outstanding/Far Exceeds Expectations	Derek is constantly learning new techniques and is quick to share his findings with members of the development team as well as or customers and users. His skills as a programmer have improved substantually and he has been our role model new and innovative ideas. Examples include JavaScript menus that work across multiple browsers, using DAOs (Data Access Objects) has a means of reading and writing to our database, and converting our transcripts from HTML output to PDF for better consistency in printing.

CSC OVERALL EVALUATION

Considering the employee's KRA results and the description of performance (CSC Values and Performance Factors), my overall evaluation of the employee's performance is as follows (select appropriate rating):

Comments required for all ratings except 'Meets/Occasionally Exceeds Expectations.'

	Outstanding/Far Exceeds Expectations	Contribution had a substantial business impact Surpassed objectives in all Key Result Areas Exceeded expectations in all or most Performance Factors, no issues noted Set example for others in demonstrating CSC Values
	Consistently Exceeds Expectations	Surpassed objectives in most Key Result Areas, no issues noted Exceeded expectations in most Performance Factors, no issues noted Consistently demonstrated CSC Values
	Meets/Occasionally Exceeds Expectations	Met objectives in all Key Result Areas Met and at times exceeds expectations in Performance Factors Consistently demonstrated CSC Values
	Partially Meets Expectations	Missed objectives in some Key Result Areas and/or Below expectations in some Performance Factors and/or Inconsistently demonstrated CSC Values
	Below Expectations	Missed objectives in many Key Result Areas and/or Below expectations in many Performance Factors and/or Failed to demonstrate CSC Values
Overall Evaluation Comments
Derek’s knowledge of J2EE architecture proves invaluable to the EMS development activities. The quality and quantity of his output has been superb and include the implementation of a very strict implementation of a variety of schools transcripts with very rigid formats, a complete overhaul of the “look-and-feel” of EMS, numerous well-documented utilities that simplify complex processes for all members of the development team, the implementation of a sophisticated software design for historical records, the creation of a survey creation and administration application, and sustainment of existing software. He has designed database tables, and he has designed, coded, tested and deployed JSPs, Servlets, Data Access Objects, XML and JDBC with Oracle 8i. He was a key player in moving from IBM’s WebSphere Application Server and WebSphere Studio to Oracle 9i AS and CVS Source Management. He is a major contributor and consistently surpasses expectations in all areas of EMS J2EE development.

APPROVALS AND ACKNOWLEDGMENTS

NLA Comments

In accordance with CSC HRMP 206, Employee Performance Appraisal Policy, next-level approval of this appraisal must be obtained prior to employee review. Only Vice Presidents and above are excluded from this requirement; if this is the case, select the 'I approve the Appraisal and return to the Appraiser directly' check box and click the 'Submit' button.

Comments are required if the appraisal is to be returned to the Appraiser without approval.

NLA Name	Comments	Action	Date
DODDS, DAVID J	I concur with Mr. Fleming's comments. Derek has been key to the success of the EMS project.	Approved and Returned	12 May 2003

Appraiser Acknowledgement

Click the 'Release to Employee' button below to provide a read only copy of the appraisal for the employee to review after the appraisal discussion or concurrent with the scheduled discussion for virtual meetings (optional).

Appraiser Name	Comments	Action	Date
JAMES L FLEMING	The following excerpt from our client's comments is provided in support of this appraisal: "It is with great pleasure that I offer my appreciation for the outstanding contributions of ... Mr Derek Anderson ... for their collective and individual performance on the Chief Academic Officer Component to Air University's Corporate Management System. ...these individuals have had sole responsibility for the analysis, design, construction, test, deployment and maintenance of complex functionality for a very demanding customer. ...has significantly raised the overall product quality, user acceptance, and software development productivity of the mission critical elements to the new state of the art headquarters level information system. ...has turned around the project status from "at risk of cancellation" to one where the probability of success is now rated high." Jim Priest Project Manager HQ Air University	Acknowledged	15 May 2003

Employee Acknowledgment

By clicking the 'Acknowledge' button below, 'I am acknowledging that I have reviewed and discussed this appraisal with my manager. My signature does not necessarily indicate that I agree with its contents.' Once acknowledged, the appraisal is submitted and is complete.

Employee Name	Comments	Action	Date
DEREK C ANDERSON